Online Purchasing Policy

  1. This online purchasing policy ("Online Purchasing Policy") must be read together with the Terms and Conditions and Privacy Policy. Unless defined elsewhere, terms in this Online Purchasing Policy shall bear the meaning ascribed to them in the Terms and Conditions.
  2. Please note that the Owner will be unable to process any offer to purchase products or services until You have clicked on the “I have read and accept the Terms and Conditions and Online Purchasing Policy” button.
  3. You must be 18 years or older to make an offer to purchase products or services. By clicking on the “I have read and accept the Terms And Conditions and Online Purchasing Policy” button on the webpage, You confirm to the Owner that You are at least 18 years of age.
  4. If there is anything contained in this Online Purchasing Policy which You do not understand, please feel free to e-mail the Owner at info@exclusivebooks.co.za or phone the Owner on +27 11 798 0111.
  5. Amendment of the terms of this Online Purchasing Policy
    1. The Owner reserves the right to amend the terms of this Online Purchasing Policy. Any amendment to this Online Purchasing Policy will be made available on the Web Site. It is Your responsibility to familiarise Yourself with the most recent version of this Online Purchasing Policy.
    2. Amendments to this Online Purchasing Policy will become effective upon such changes being posted on this Web Site. Your continued use of this Web Site following the posting of changes on the Online Purchasing Policy will be indicative of Your acceptance to abide by and be bound by this Online Purchasing Policy incorporating such amendments once You click the “I have read and accept the Terms And Conditions and Online Purchasing Policy” button on our webpage.
  6. Agreement of sale between the Owner and person who makes an offer to purchase goods or services
    1. It is entirely at the Owner's discretion to accept or reject any offer to purchase products or services.
    2. An agreement of sale between the Owner and person who makes an offer to purchase goods or services will come into effect upon receipt of notification that payment has been made.
  7. Prices and description of products and services
    1. All prices on this Web Site are quoted in South African Rands (ZAR) and are inclusive of VAT (14%). Delivery charges are calculated separately from product prices, and are displayed during the check out process, prior to the completion of the transaction.
    2. Every effort has been made to ensure the descriptions and prices of products and services available on the Web Site are correct, however, should an error in relation to the price or description of a product or service occur, the Owner will inform You as soon as such error comes to its attention.
    3. Where You are notified of such an error in pricing or description of products and services, You will have the option of either confirming Your offer to purchase subject to the corrected description or price, or, retracting Your offer to purchase and receiving a full refund of any payments made.
  8. Delivery
    1. In order for the Owner to provide the best possible delivery service, the responsibility lies with the person who makes the offer to purchase products or services to ensure that the delivery information provided is updated and correct at all times.
    2. The Owner shall endeavour to commence delivery of products within the advertised number of days after acceptance of an offer to purchase.
    3. Should the Owner experience a delay in the delivery of a product purchased, where the delay will result in the waiting period prior to delivery exceeding 30 days (which waiting period will be calculated from the date of acceptance of an offer to purchase the product), You will be notified of such delay as soon as possible and You will be entitled to cancel the agreement of sale on 7 (seven) days written notice to the owner.
    4. Positive identification will be required from the recipient with the delivery of any parcel worth R1000 or more.
  9. Payment options
    1. The Owner accepts the following methods of payment for products and services:
      1. Credit card;
      2. Direct deposit
    2. By providing payment through one of the above payment methods, You confirm that you are authorised to use that method of payment.
    3. The total amount paid for a product or service will be the same regardless of the payment method used.
    4. Credit card details are not kept by the Owner under any circumstances.
    5. The Owner’s payment service provider, MWeb SafeShop, undertakes that it has taken all reasonable precautions to secure the processing of payments via credit card.
  10. Confirmation of information provided
    It is Your responsibility to check that all the information which You have provided in relation to the transaction is correct. The Owner cannot rectify any mistakes after You have clicked on the “I have read and accept the Terms and Conditions and Online Purchasing Policy” button.
  11. Availability of products and services
    The owner's acceptance of an offer to purchase products or services is subject to the availability of such product or service.
  12. Cancellation
    The Owner will inform You within 30 days of acceptance of You offer if it is unable to provide the product or service which You have offered to purchase, the Owner may then cancel the agreement of sale by written notice to the person who made the offer to purchase the product or service. Upon cancellation by the Owner under these circumstances, the Owner will provide a refund of any payments made for the purchase of the product or service.
  13. Refunds, Exchanges and Returns
    1. In the event that a product delivered by the Owner is the incorrect product or in the event that the product delivered is damaged or defective, then the Owner must be given written notification within 7 (seven) days of delivery of the product. The Owner will then, upon return of the incorrect/damaged/defective product, replace such product. In the event that the Owner is unable to replace the product, then the Owner will refund any payments made for such product.
    2. No refund will be available for the following types of products once opened: magazines, CDs, DVDs, and computer software.
  14. Restrictions in respect of use of products
    1. Except as otherwise expressly provided herein, You may not reproduce, publish, transmit, distribute, display, broadcast, re-broadcast, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, directly or indirectly, any item available on the Web Site including; music, ring tones, ring back tones, SMS tones, images (e.g., screen savers), video, artwork, text, software and other copyrightable materials or any related software (collectively referred to as "the Items"). You may not reverse engineer, decompile, disassemble, modify or disable any Item or any copyright protection or use limitation systems associated with the Items. You may not play and then re-digitize any Item, or upload any Item or derivatives thereof to the Internet. You may not use the Items in conjunction with any other content, including without limitation, in conjunction with any other Items (e.g., to provide sound for video). You may not transfer, sell or offer to sell the Items, including, without limitation, posting any Item for auction on any Internet auction site or "trading" the Item for money, goods or services. You are not granted any commercial sale, resale, reproduction, distribution or promotional use rights for Items, including any rights for uses that require a synchronization or public performance license with respect to the underlying musical composition. The delivery of an Item does not transfer to You any commercial rights in the Item, nor does the Owner transfer to You any rights to use the Item for promotional or other marketing purposes. All Items You purchase on or through the Web Site are solely for Your personal, non-commercial use. In addition, the following usage restrictions apply based on the type of Item You are purchasing through the Web Site:
    2. Full Permanent Digital Audio Downloads:
      1. personal computers - You may not activate any purchased audio track on more than 3 (three) personal computers;
      2. CD burning - You may not make more than 7 (seven) burns of a particular playlist (such as an album) to a CD;
      3. portable devices - You may not transfer purchased audio tracks from personal computers to more than 3 (three) portable devices (or to any cellular telephone or other device capable of cellular or WAP communication);
    3. Full Permanent Digital Video Downloads:
      1. personal computers - You may not activate each purchased video on more than three (3) traditional personal computers;
      2. no DVD Burning - You may not burn to DVD any digital copy of a purchased video;
      3. portable devices - You may not transfer purchased videos from personal computers to more than three (3) portable devices (or to any cellular telephone or other device capable of cellular or WAP communication);
    4. Digital Video Rentals - limited-time downloads or limited-access streaming to a personal computer or portable device, including mobile devices, is permitted for a period of 24 hours or such other limited time period as specified in the particular offering pursuant to which the rental occurs;
    5. Digital Audio Subscription Services - if You subscribe to an audio or video streaming or downloading on-demand service through the Web Site, You must register at least 1 (one) personal computer (or other device that supports an industry-standard security solution and through which You may access this Web Site) and no more than 3 (three) personal computers for the portion of the service (if any) that includes streaming and downloading on demand on a subscription basis. If the applicable subscription service You subscribe to provides for streaming and downloading on demand for access on portable devices, You may register up to 3 (three) additional portable devices (expressly excluding any cellular telephone or other device capable of cellular or WAP communication). You may access subscription services only through a registered device and only after providing a valid and unique "user name" and "password". The Owner reserves the right to authenticate any registered device as belonging to You prior to allowing You to download or stream any audio or video content to such registered device on a subscription basis;
    6. Other - any other types of digital products sold or offered on or in connection with this Web Site are subject to the terms set forth in the specific offering pursuant to which the sale or other type of offering occurs. In the event of a conflict between the provisions of this Online Purchasing Policy and the terms and conditions set forth in such specific offering, the terms of the specific offering shall govern.